Refund policy

Thank you for shopping with us! We want you to love your purchase, but if something isn’t quite right, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:

  • Unused and in the same condition you received them

  • In original packaging (if applicable)

 

Return Shipping

Customers are responsible for the cost of return shipping. Please use a trackable shipping service, as we are not responsible for lost or damaged return shipments.

 

How to Start a Return

To initiate a return, please contact us with your order number and reason for return. Once your return is approved, we will provide instructions on where to send your item.


Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed back to your original payment method within a few business days.


Non-Returnable Items

Certain items may not be eligible for return, including:

  • Custom or personalized items

  • Final sale items

If you have any questions, feel free to reach out—we’re always happy to help!

 

 

Glam Craft Magic 💜